kwik

Product Design

Introduction

Products that we frequently purchase have the potential to easily be re-ordered with kwik button. Whether it's coffee, pet food, or even transportation, ordering can be as easy as a single tap.

A few months into my employment at Kwik, the company made a significant shift towards an IoT solution device for inventory management. The new device relied on sensors and advanced machine learning to detect and analyze home appliance usage, calculating inventory levels for consumables in a more efficient manner. The company decided to transition from their physical reordering button to this new technology.

1st Case Study- Smart Paper Roll Sensor and App for Efficient Ordering

Background:

Kimberly Clark required an innovative solution to optimize the replacement of paper rolls in dispensers. We created a button with sensors that could track the use of paper rolls and update when the roll was finished and needed to be replaced.

Goal:

Our goal was to produce a user-friendly app that would allow users to set the parameters that determined when the paper roll needed to be replaced.

Replenishment Flow:
Modifications:

The product manager decided that the parameter setting screen should be tailored to each product on the market, rather than being specific to dispensers. I made the necessary changes to the app to enable this.

Results:

The paper roll sensor button and app have enabled Kimberly Clark to achieve steady and continuous ordering of paper rolls, resulting in significant improvements with a high accuracy rate of 95%.

2nd Case Study- Nespresso Smart Machines Onboarding and Wizard Process

Background:

Our collaboration with Nespresso aimed to turn their coffee machines into smart machines with auto-reordering abilities. As part of this initiative, I designed an onboarding and a wizard process to guide users in setting up the Kwik button for accurate results.

Goal:
  • To provide a seamless onboarding experience for users setting up the Kwik button
  • To ensure accurate results through a guided wizard process
Onboarding:
Customization Wizard:
Results:

We launched a pilot program for a number of users to test our new product through a landing page. However, the company unexpectedly closed before we could determine the results of the test.